Managing Employees, Site and User Roles in ClickTime

Managing Employees, Site and User Roles in ClickTime

This article explains how ClickTime handles adding employees, assigning them to contractors or internal company users, and managing access to sites and teams.

Adding Employees

  • When you add a new employee (direct or contractor) in ClickTime, you do not need to assign them to specific sites.

  • Simply add the employee to the system.

  • Supervisors, admins, or head contractors can then schedule and roster their employees at any of their assigned sites.

User Roles and Permissions

ClickTime supports different types of users depending on your organization’s structure:

Contractor Users

  • Can be assigned to specific sites.

  • Cannot be assigned to manage specific teams.

  • When contractors add new employees, those employees are automatically linked to them as contractor employees.

  • Contractors can roster their employees into any of their assigned sites.

  • Upon login, contractors will only see their assigned sites and employees.

Internal Company Users

Examples: Supervisors, Area Managers, HR staff, Accountants...etc.

  • Can be assigned to manage specific sites and specific teams.

  • Have broader visibility depending on their assigned permissions.

  • If assigned to teams, they will see only those teams.

  • If not restricted, they can view and access all employees.

  • Site access works the same way: if assigned to specific sites, they will only see those sites in roster, time attendance, timesheets, and reports.

Role Assignment Options

System administrators (or users with the proper access) can:

  • Add a head contractor as a user.

  • Add an internal company user (e.g., supervisor, area manager...etc).

  • Assign these users to manage specific sites and/or teams, depending on organizational needs.

Summary

  • Employees: Added without site assignment; scheduling handled by supervisors or contractors.

  • Contractor Users: Limited to their assigned sites; cannot manage teams.

  • Internal Users: Can manage both sites and teams; visibility depends on assigned permissions.

This structure ensures flexibility while maintaining clear boundaries between contractor responsibilities and internal company management.

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