When I try to save my signature on the app. It won't let me save it & continue
Our ClickTime app requires some permissions and services to be enabled in order to fully function and work as per the company requirements. such permissions are Location service, Motion & Fitness tracking & Photos permission. If you are trying to clock in and you have added your signature and the app does not save and does not let you continue clocking in, then you will need to change your app photo permissionEnable Photos Access
STEP 1
Open the Settings app on your phone.
STEP 2
Scroll down to the apps section located at the bottom of the settings page, then tap ClickTime.
STEP 3
Tap and select Photos, make sure the (all photos) are ticked and selected
See This Short YouTube Video Help for how staff member need to grant the proper permission when installing the ClickTime App
Related Articles
ClickTime mobile app permissions
Why does Clicktime request these permissions on my phone? When you start to use the ClickTime application, you may be asked to allow ClickTime to perform some phone functions. These allow the ClickTime app to fully function especially when it comes ...
How to enable “Background App Refresh” in your Android device
Background App Refresh must be enabled on your iOS device for anything to occur in the background (while the app is not on the foreground / or if the device is locked). To enable Background App Refresh, simply follow the steps below: Step 1 In ...
How to enable “Background App Refresh” in your iOS device
Background App Refresh must be enabled on your iOS device for anything to occur in the background (while the app is not on the foreground / or if the device is locked). To enable Background App Refresh, simply follow the steps below: Step 1 To enable ...
How to deal with a situation when employee is using an old mobile
If one of your employees is having difficulties clocking in and out using the new mobile app ClickTime Ver#2 because he is using an old mobile. Then you have 2 options: Option #1 Grant the employee access to add manual timesheets. This feature will ...
Best Practices for Using the ClickTime Mobile App
For Android & iOS GPS & Geofencing Issues: Android Devices All Versions - Make sure that background data is not restricted. You can find this in the app details page by going to Settings > Apps > All Apps > ClickTime > App Data Usage > Background ...