Mobile Permissions Checklist for ClickTime Auto Clocking on Android and iPhone

Note: This configuration applies only to clients and users who use Auto Clock‑In/Out for their timesheets. It is not intended for clients or users who record time by manually clocking in and out. If your organization uses manual clocking, Click here for the proper help article

Auto Clocking permissions needed For iOS devices:

• Always Allow . Ensure “Always Allow” location permission is set (not just “While Using”). Otherwise 

• Background App Refresh . Enable Background App Refresh for the ClickTime app (Settings → General → Background App Refresh).
  

• NOTE: Without “Always” permission, background refresh, and active location services, geofence ENTER/EXIT events will fail, and the ClickTime mobile app will be unable to capture the employee’s timesheet

• Push Notifications: Allow them and ensure Focus/Do Not Disturb mode is configured not to suppress them entirely during work hours.

Auto Clocking permissions needed For  For Android devices:

• Location permission must be granted as “Allow all the time” or equivalent (depends on OS/skin).
  

• Physical Activity permission must be granted.
  

• Push Notification permission must be granted nd ensure Focus/Do Not Disturb mode is configured not to suppress them entirely during work hours.
  

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Check below video for Android permissions. 

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