Device-Level Settings for Users
To ensure ClickTime app functions reliably:
Location Permission: Set to “Always Allow” (not just “While Using”).
Background App Refresh: Enabled (iOS).
Battery Optimization: Disabled for the app (Android).
Push Notifications: Enabled to alert users of clock-in/out status.
This ensures the mobile app stops tracking employee activity at that location, helping reduce the number of sites being monitored and streamlining overall tracking.
To ensure accurate time tracking and location-based automation, all employees should be informed of the following requirements:
A. Employees must keep the ClickTime app open and running throughout the workday—specifically when arriving at a job site, while on-site, and when leaving the site.B. Maintain active mobile internet and GPS Employees must ensure that both mobile data and GPS are enabled on their devices during work hours. This is especially important when approaching, entering, and exiting job sites to support accurate clock-in and clock-out functionality.
Avoid overlapping geofences to reduce false triggers
Ensuring Reliable App Functionality for Accurate Time Tracking
To maintain accurate clock-in and clock-out records, companies must inform all staff of the importance of keeping the ClickTime mobile app active during work hours.
Key Recommendations:
Do not force-close the app: Employees should avoid manually closing or force-quitting the ClickTime app—especially on iPhone devices—as this disrupts automated time tracking.
Daily app check-in: Each morning, staff must ensure the ClickTime app is open and running before arriving at any job site. This guarantees the app can detect arrival and departure events accurately.
Why This Matters:
If the app is closed and the employee is not clocked in, the auto clock-out feature will fail due to the missing clock-in record. Over time, this can lead to incomplete timesheets and inaccurate attendance data.
When implementing location-based features such as automated clock-in/out, companies should be mindful of employee privacy concerns.
Employee comfort: Some staff may feel uneasy about continuous location tracking, even if restricted to work hours or job site boundaries.
Transparency and consent: Organizations must provide clear, accessible privacy policies and obtain informed consent from employees. This helps prevent potential legal or HR complications and fosters trust in the system.
Employees should be aware that both Android and iPhone devices allow users to restrict app permissions—particularly location access—which can interfere with automated time tracking.
To ensure the ClickTime app functions as intended, companies should advise staff to:
Set location access to “Always Allowed” This ensures the app can detect arrival and departure at job sites, even when running in the background.
Enable push notifications Notifications are essential for communicating clock-in/out events and other time-related alerts.
Disable battery optimization. On Android and Phone devices, battery conservation settings may prevent the app from running reliably. Employees should exclude ClickTime from battery optimization to maintain consistent tracking.
Employee Training & Adoption
To ensure successful implementation of location-based time tracking, employees should receive training that covers:
Understanding geofencing How location boundaries are used to automate clock-in and clock-out actions.
Behavioral impact on tracking
Which actions—such as disabling GPS, force-closing the app, or arriving outside geofenced zones—can affect time logging accuracy.