App Not Opened Daily (Leads to OS Pausing the App)
If your company is subscribed to the Auto Clocking in /out feature, then read the below and follow the instruction
Because mobile operating systems may pause apps that haven’t been opened recently, employees should open the ClickTime app at least once before their shift begins and again during the shift or before leaving.
Employees should open the ClickTime app at least twice a day—once before starting their shift and again during the shift or before leaving. This helps ensure the app is active, running correctly, and not paused by Android or iOS due to extended inactivity.
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