Android  Mobile Data Settings and Their Impact on Auto Clock‑In/Out

Android devices include additional data‑management controls that can affect how apps run in the background. For ClickTime’s Auto Clock‑In/Out feature to work reliably, the app must be allowed to use mobile data at all times—even when it’s not actively open. Two android settings are especially important:

1. “Allow background data usage”

This setting controls whether the ClickTime app is allowed to use mobile data while running in the background.

What it does

• When enabled, ClickTime can send and receive data even when the app is not open on the screen.
• When disabled, the device blocks background data. This prevents ClickTime from:
  • Sending location updates
  • Receiving geofence triggers
  • Syncing clock‑in/out events
  • Communicating with the server while the app is minimized

How it affects Auto Clock‑In/Out

Auto clocking depends on continuous background communication. If background data is blocked, the app may not detect geofence entry/exit events in real time, causing missed or delayed clock‑ins and clock‑outs.

2. “Allow data usage while Data Saver is on”

Data Saver mode restricts background data for most apps to reduce mobile data usage. This setting lets you exempt ClickTime from those restrictions.

What it does

• When enabled, ClickTime continues to use background data even if Data Saver mode is turned on.
• When disabled, Data Saver may block ClickTime’s background data entirely.

How it affects Auto Clock‑In/Out

If Data Saver is active and ClickTime is not allowed to bypass it:

• Background location updates may stop
• Geofence events may not fire
• Auto clocking may fail or be delayed
• Syncing may only occur when the app is opened manually

This can lead to employees not being clocked in or out automatically, even if they physically entered or left the worksite.

Recommended configuration for Samsung devices

To ensure reliable Auto Clock‑In/Out:

• Turn ON “Allow background data usage”
• Turn ON “Allow data usage while Data Saver is on”
• Avoid enabling Data Saver mode unless necessary

These steps help ensure ClickTime stays connected and responsive throughout the day.

Other Android Manufacturers (Terminology Variations)

Different Android devices use different names for the same concepts. Below are common variations you may see:

Google Pixel

• Background data

• Unrestricted data

• Data Saver → Unrestricted data for specific apps

Xiaomi / Redmi / POCO

• Background data

• Restrict data usage

• Data Saver → No restrictions

Oppo / Realme

• Allow background data usage

• Data saving → Allow app while Data Saving is on

Huawei

• Mobile data → Background data

• Data Saver → Allow app while Data Saver is enabled

Motorola

• Background data

• Unrestricted data usage

What all these variations mean

Regardless of the wording, the purpose is the same:

• Background data must be allowed

• Data Saver exceptions must be enabled

• Unrestricted data should be granted when available

If any of these are disabled, Auto Clock‑In/Out may not function reliably.