Time Attendance
How to Set Up a ClickTime Admin Tablet in Kiosk Mode
Setting up a tablet in kiosk mode is a great way to ensure it's used only for its intended purpose, like the ClickTime admin app.1 The process differs between Android and iPad, as each operating system has its own built-in features and methods. On ...
Viewing Custom Timesheet Answers
Viewing Custom Timesheet Answers Once you have configured your custom timesheet questions and your staff begins entering responses upon clocking in and out, you’ll need a way to access these answers. There are two ways to do this: Option 1: Using the ...
Guide to Using NFC for Clocking In and Out
In ClickTime Australia, the Required Fields settings let you control exactly what information employees must provide when clocking in or out. From mandatory site or job selection, task and activity capture, and break time settings, to requiring photo ...
How to Access Employee Attendance Photos and Signatures
To view the photo captured during the clock-in and clock-out process, follow these steps: Navigate to the Time Attendance screen. Search for the employee of interest. Look for the mobile icon displayed next to the clock-in and clock-out times. Hover ...
Guide to Using QR Codes for Clocking In and Out
Clocking In and Out Using QR Codes To allow your employees to clock in and out using the site-assigned QR codes, these QR codes will need to be placed at your sites. When your staff arrive at the job sites, they will need to scan the QR code. ...
Troubleshooting Receiving Alerts for Other Sites & Employees
Follow these steps to troubleshoot when supervisors or contractors receive alerts for unassigned sites or employees Solution: Ensure the supervisor or the contractor is assigned the correct sites. Go to Settings > Users & Permissions screen. Locate ...
Export Timesheet Records to WageEasy
Before You Begin: WageEasy has it's own Award Interpreter, so in the Export we're just sending Employee ID, Times & Leave. Break Time Deduction. ClickTime will export time sheet data to Wedge Easy, automatically deducting break times from total shift ...
Create & Setup Custom Timehseet & Shift Questions
In ClickTime Australia, a custom timesheet lets you add targeted questions and fields to capture exactly the information your organisation needs — from job details and materials used to site‑specific compliance checks. You can assign these questions ...
A Guide to QR Terminals: Simplify Clocking In and Out
Setting up a QR Terminal in ClickTime Australia allows your staff to start and stop shifts quickly by scanning their digital QR codes. This guide covers the full QR terminal setup process, from choosing a compatible device to enabling QR time ...
Troubleshooting ClickTime Mobile App Permissions
To ensure full functionality and compliance with company requirements, the ClickTime mobile app requires the following permissions to be enabled on your device: Location Services Motion & Fitness Tracking Photos Access These permissions support key ...
Export Timesheet Records to KeyPay
Export Time Attendance Records Note: We currently export to KeyPay using an Export file. This document is specifically for the KeyPay Export file using Excel export format. Before you get started you’ll need to make sure: Employee External-ID matches ...
ClickTime mobile app permissions
When you first install and use ClickTime Australia on your mobile device, the app may request certain permissions to deliver its full functionality — including location access for GPS and GeoFencing, photo and video access for clock‑in/out ...
How to deal with a situation when employee is using an old mobile
If one of your employees is having difficulties clocking in and out using the new mobile app ClickTime Ver#2 because he is using an old mobile. Then you have 2 options: Option #1 Grant the employee access to add manual timesheets. This feature will ...
Add Manual Timesheet Record on Behalf of the Employee Using ClickTime Admin App
In ClickTime Australia, managers and administrators can add a manual timesheet record on behalf of an employee directly through the ClickTime Admin App. This is useful for correcting missing entries, recording shifts worked offline, or updating time ...
Employee App. Create Manual Timesheet Using ClickTime Mobile App
In ClickTime Australia, employees who have been granted permission can add manual timesheet records directly through the ClickTime Employee App. This feature is ideal for recording shifts that were missed, worked offline, or not captured by automated ...
How to view the Change History or Audit Log for a timesheet record
In ClickTime Australia, the Timesheet Change History feature lets managers and administrators view a complete audit trail of every action taken on a submitted timesheet — from saved edits to approvals and rejections. Each record shows who made the ...
How to view the notes that is entered by the employees when they started and/or finished their shifts
In ClickTime Australia, supervisors can quickly access the notes employees add when clocking in or out, helping to capture important shift details without extra follow‑up. Whether you want to check a quick note from the Time Attendance screen or ...
Bulk updates on timesheet records
In ClickTime Australia, authorised timesheet administrators can efficiently approve, reject, void, or lock time attendance records for one or multiple employees. With the right site permissions, you can filter records by date range or criteria, then ...
How to troubleshoot ClickTime app when it crashes
Mobile APP Crash Troubleshooting There are many factors that cannot be controlled and affects the performance of the APP (i.e., the device’s technical capabilities, available and free memory, free disk space, cpu power, phone model, weather ...
How to change/modify employee timesheet /Attendance records
In ClickTime Australia, maintaining accurate time attendance records is key to smooth payroll and compliance. This guide walks you through searching for specific records, selecting the right employee, and using three easy edit methods — from quick ...
Group Clocking. Clock-In & Clock-Out Group of Employees at Once
In ClickTime Australia, the Group Clocking feature allows supervisors and administrators to bulk clock‑in or clock‑out multiple employees at once, saving time while maintaining accurate time attendance records. Ideal for industries like construction, ...
Push Notification troubleshooting
If you seem to be missing notifications that are supposed to get sent to you, try these steps. Make sure that the notifications are turned on for ClickTime - Android: Settings > Apps > ClickTime > Notifications > Set it to ON - iOS: Settings > ...
How do i make employee clock into a different site from the one he already scheduled at!
Due to last minutes changes, supervisors might ask the employee to go and work at a different site, other than the one he is already scheduled and assigned to work at. In order to accomplish this, employee can select to use [Start Adhoc/UnScheduled ...
How to set up time attendance notifications & alerts
In ClickTime Australia, the Alerts and Notifications feature helps managers and supervisors stay informed about workforce activity in real time. Whether it’s a late clock‑in, missing clock‑out, early departure, or location‑based trigger, these alerts ...
How do I customize how early my staff can clock in & out?
In ClickTime Australia, you can control how early employees are allowed to clock in or out by adjusting the Clocking Settings. This ensures shifts start and end within your defined time limits, improving accuracy in time attendance records and ...
How to setup & configure data that will be entered by employees on the ClickTime APP
In ClickTime Australia, the Required Fields settings let you control exactly what information employees must provide when clocking in or out. From mandatory site or job selection, task and activity capture, and break time settings, to requiring photo ...
How to setup & configure Auto Clock out
Automating the clock-out process is a simple yet powerful way for Australian businesses to ensure accurate attendance data and reduce the administrative burden on back-office staff. ClickTime's auto clock-out feature is designed to automatically log ...
Which time clocking method to use.
In ClickTime Australia, the Time Attendance settings control how employees clock in and out for their shifts and jobs. Whether you manage rostered schedules, adhoc shifts, or fixed daily hours, configuring these options ensures accurate time ...
Rounding Timesheets
For businesses seeking to streamline their payroll and ensure fair, consistent time tracking, implementing a rounding rule is a highly effective strategy. ClickTime's rounding feature allows you to automatically adjust employee clock-in and clock-out ...
Understanding Time Attendance Status & Flags
In ClickTime Australia, each time attendance record carries a status flag that determines how it can be edited, approved, or exported to payroll. From Pending entries awaiting review to Voided records that release a shift, understanding these flags ...
How to approve, reject, void and lock timesheet & attendance Records
Managing employee attendance and timesheets is a critical task for any business, ensuring accurate payroll and compliance with company policies. This guide provides a clear, step-by-step walkthrough for administrators and managers using the ClickTime ...
Working with TimeAttendance screen
In ClickTime Australia, the Time Attendance screen centralises all employee clock‑in and clock‑out data — including site, job, and GPS location — for accurate workforce tracking. From here, managers and administrators can review daily records, ...