Employee
Blacklisting Staff from Sites
Prioritizing Staff for Specific Sites ClickTime offers features to help you schedule your most qualified or requested staff for specific work locations. Preferred Staff: When you tag a staff member as "Preferred" for a site, they will appear at the ...
No Internet Connection
Encountering the 'No internet connection' error can result from various factors, including your phone's system, version number, current location (e.g., indoors, underground), weather conditions, and reception signal strength. The optimal solution is ...
Add &Maintain Employee Certifications & Documents
Limitation & Recommendation To ensure that your employees' documents are successfully processed, it is important NOT to group and scan all of the documents into a single file. Currently our system has a file size limit of 7MB, and any file exceeding ...
Send App links from within the employee screen
You can send the links of the ClickTime mobile app for both Android & iPhone using your own email account or from your own mobile as an SMS message. Please follow the below steps in below video the for the instructions
How to transfer employees from one contractor to new contractor
Follow the below steps carefully. These steps will be done in coordination with the main company, the old contractor and the new contractor 1. The head contractor or (ClickTime) Admin, will transfer current sites from the old contractor to the new ...
Different Ways to Collect & Add employees Timesheet
ClickTime have many options to let the admin office or site supervisors to clock their employees in &out using the web portal and the ClickTime Admin mobile app. ClickTime Admin app. Supervisor can use the Group Clocking feature. Check this short ...
Assigning positions to your employees
You might have some of your employees who hold dual positions & roles within your business. With ClickT, you can assign your employees multiple positions and indicate which role they will be performing for specific shifts. First, you will need to ...
Employee is not receiving the invitation email
IF your employee is not receiving the invitation email, then please follow the below steps for troubleshooting and other alternative solution. Check the Web Application 1. Check that all emails sent from the system goes first to the Email Que. Check ...
How to reset employee password using ClickTime Admin App V 2.0
At some stages, it is handy for the admin or the supervisor to help some of their employees and get them onboard quickly. if one of your employees is having difficulties resetting his password or creating his own password. ClickTime Admin app will ...
How to add new contractor employee
Overview Option #1 Suppose the Contractor adds and defines their own employees into the system. In that case, the system will automatically assign the added employees to the contractor and there is nothing else needed to be done. Option #2 If a ...
Run Compliance Report
Organisations can now run a compliance report on all the certifications that employees are currently holding. This allows them to identify employees certificates & Licenses that are expired or about to be expired. Report features: 1- Filter you ...
What is employee External ID
It is an additional identification number that you can use to reference and link the employee with other payroll systems. This field will be used when you export ClickTime timesheet records to other 3'rd party software such as MYOB, Xero, KeyPay & ...
How to delete employee
To delete an employee, head over to the employee’s list page and right mouse click on the employee’s name to be deleted and select Delete Notes Please note that the system will not delete any employee that has recorded transactions such as roster ...
How to send an invitation email to new employees
There are 3 ways to send an invitation for the employee to join and work with the system: On the employee screen, select the employee or list of employees and make sure they have a valid email already defined Right mouse click and select Send ...
How to revoke an employee access
On main menu, select employee screen Search and select the employee you want to revoke his access Right mouse click on the employee’s name and select Revoke Online Access menu option or you can Deactivate the employee by right mouse click and select ...
How to add new employee
Go to the employee page and then click on the New Employee button. There are a two ways you can add team members including: 1. Add employees individually If you choose to add one employee at a time, a new employee page will open. Fill in all the ...
Reset employee password from employee list
Resetting the password from the employee list using the right mouse click option Go the employee list Select and tick the check box on the employee record Right mouse click and select the menu option 'Reset Password' or click on the details action ...
How to reset employee password from the employee page
On the main menu, go to the employee screen Search and click on the employee name to view his profile page Click on the actions drop-down list Select Reset password A new reset window will appear, enter the new password twice and click on Save ...
I forgot my password
HOW TO RESET YOUR PASSWORD FROM LOG IN SCREEN This option is applicable to resetting both employees and the users password from the login screen of the system. To reset your password, visit https://rostersmanager.com/Account/Login.aspx and click ...
How to grant access to employees
To grant an employee to access employee portal and ClickTime APP, follow the below steps: On the main menu, select employees screen Search and select the employee you want to grant him the access Right mouse click on the employee’s name and select ...