Welfare Check

Welfare Check Setup

Ensure the safety and well-being of your employees with our comprehensive welfare check feature. Designed for businesses with employees working across various sites, our software allows you to schedule welfare checks at specific days and times, and set the frequency of these checks. Whether it’s through email, push notifications, or SMS, you can customize how and when these checks are delivered. If an employee fails to respond, our system automatically sends up to three follow-up checks and escalates the issue to managers and supervisors if necessary.

This feature is especially beneficial for organizations with lone employees working at remote sites or during night shifts. 

Setting Up Welfare Checks

  1. Global Settings:
          Go to Setting > App Setting > Roster Setting > Welfare Check tab
    • Enable or disable welfare checks for the entire company.
    • Select the days and times when welfare checks will run.
    • Set the frequency of welfare checks (e.g., every 1, 2, or 3 hours)
    • Configure up to three follow-up checks if the initial welfare check is not responded to
    • Set the interval between follow-up checks (e.g., 3 minute after the initial check, 5 minutes after the first follow-up, etc.)
                     


      2. Site Welfare Settings

           Once the global settings are configured and enabled, any newly added site will
          automatically inherit these global welfare settings.
          All global settings will be applied to the new job site. Users can further customize
         these settings at the site level.


Customizing the Welfare Question and Response Buttons

Our software allows you to personalize the welfare question and the text of the response buttons to better suit your needs. By default, the welfare question is:  This is a welfare question. Is everything alright?

And the default text for the two response buttons is: “YES” and “NO”

However, you can customize these to reflect your company’s tone and style. For example, you might change the question to:

We care about your well-being. Is everything okay?  And the response buttons to: “Okay” and “Not Okay”

 

 To customize these texts, follow these steps:

  1. Navigate to Setting > Roster Setting > Welfare Tab.

Scroll to the button of the page where you will find the section that says ‘Customize Your Company Welfare Question’

  1. Enter your desired text for the welfare question.
  2. Enter your preferred text for the “Yes” and “No” buttons.
  3. Save your changes.




This flexibility allows you to create a more personalized and engaging experience for your users.


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