- On the main menu, go to setting > User & Permissions screen
- Search for the user
- Tick the check box next to the user name
- at this stage, you have two option:
A. Click on the actions drop-down list on the upper right hand of the screen and
select Reset Password
B. Right mouse click on the user name and select the Reset Password menu option
- A new reset window will appear, enter the new password twice and click on Save password