Solution 1: Toggle Your GPS on and off

Turn off your GPS and then back on again. This allows it to look for the location and reestablish a connection.

Solution 2: Toggle Airplane Mode

Turn Airplane mode on for a little bit (5-10 seconds) and switch it back to off. This resets all networks which can help your location accuracy. 

Solution 3: Keep the ClickTime App Running

Do not force close or swipe away your app. This completely stops the app and can affect the GPS.

Solution 4: Low Power Mode

Power Saving Mode disables some important functions like networks, background data, and can affect GPS. In order to use the ClickTime app and use the GPS feature, you must disable low power mode.

Solution 5: Restart Your iOS Device

Restart your iOS device and try using the GPS again. You may find that the GPS problem would have fixed itself with a simple restart.

Solution 6: Give the App the Proper Permissions

To check the GPS settings of your phone follow these steps:

• Go to the settings menu of your device
• Scroll to ClickTime
• Under Location, tap "Always"

Solution 7: Keep Background App Data Refresh Turned on 

This can affect GPS and networking performance. This can be set by going to Settings > ClickTime > Background app refresh.

Solution 8: Reset Network Settings

Similar to toggling Airplane Mode, iOS has a built in resource to reset network settings on your device. You can do this by navigating to Settings > General > Reset > Reset Network Settings > Enter your passcode > Tap Reset Network Settings.

Solution 9: Remove the Phone Case

There have been some cases where your phone’s case can cause an obstruction for the GPS. This is not super common, and usually means that you GPS receiver is pretty weak. 

Contact Us if you have any questions about GPS issues on your iOS device so that your ClickTime app can work to the best of its ability! We're here to help!

For the Android version, check out this article!