How to troubleshoot and fix common GPS device issues - Android edition
Solution 1: Toggle Your GPS
Turn off your GPS for some time (30 secs) then turn it on and allow it to search for the location again.
Solution 2: Toggle Airplane Mode
Switch it On and wait for 15-20 seconds before switching it Off again.
Solution 3: Remove the Phone Case
There have been some cases where your phone’s case can cause an obstruction for the GPS so please ensure that you remove it.
Solution 4: Power Saving Mode
Power Saving Mode disables some important functions like Wi-Fi and GPS. In order to use the ClickTime app and use the GPS feature, you must disable Power Saving mode.
Solution 5: Restart Your Android Device
Restart your Android device and try using the GPS again. You may find that the GPS problem would have fixed itself with a simple restart.
Solution 6: Ensure location settings are set to high accuracy
To check the GPS settings of your phone follow these steps:
- Go to the settings menu of your device
- Scroll to check for Location and tap on it
- Under Location, tap on Mode and set it to High Accuracy
OR depending on Android version
- Go to Settings > Additional Settings > Privacy > Location > Set to High Accuracy.
Solution 7: Enable Location Permission for ClickTime
Make sure that ClickTime has permission to use your location. You can reach this by going to [Settings] > [Applications] > [ClickTime]
Solution 8: Clear Cache and Data for Maps to fix GPS issues on Android
- Go to the Settings menu of your phone or tablet
- Scroll down to find Application Manager and tap on it
- Under the Downloaded Apps tab, look for Maps and tap on it
- Now tap on Clear Cache and confirm it on the pop up box.
- Once the cache files are cleared, tap on Clear Data.
Contact Us if you have any questions about GPS issues on your Android device so
that your ClickTime app can work to the best of its ability! We're here
to help!
For the iOS version, check out this article!