How to troubleshoot and fix common GPS device issues - Android edition
Solution 1: Toggle Your GPS
Turn off your GPS for some time (30 secs) then turn it on and allow it to search for the location again.
Solution 2: Toggle Airplane Mode
Switch it On and wait for 15-20 seconds before switching it Off again.
Solution 3: Remove the Phone Case
There have been some cases where your phone’s case can cause an obstruction for the GPS so please ensure that you remove it.
Solution 4: Power Saving Mode
Power Saving Mode disables some important functions like Wi-Fi and GPS. In order to use the ClickTime app and use the GPS feature, you must disable Power Saving mode.
Solution 5: Restart Your Android Device
Restart your Android device and try using the GPS again. You may find that the GPS problem would have fixed itself with a simple restart.
Solution 6: Ensure location settings are set to high accuracy
To check the GPS settings of your phone follow these steps:
- Go to the settings menu of your device
- Scroll to check for Location and tap on it
- Under Location, tap on Mode and set it to High Accuracy
OR depending on Android version
- Go to Settings > Additional Settings > Privacy > Location > Set to High Accuracy.
Solution 7: Enable Location Permission for ClickTime
Make sure that ClickTime has permission to use your location. You can reach this by going to [Settings] > [Applications] > [ClickTime]
Solution 8: Clear Cache and Data for Maps to fix GPS issues on Android
- Go to the Settings menu of your phone or tablet
- Scroll down to find Application Manager and tap on it
- Under the Downloaded Apps tab, look for Maps and tap on it
- Now tap on Clear Cache and confirm it on the pop up box.
- Once the cache files are cleared, tap on Clear Data.
Contact Us if you have any questions about GPS issues on your Android device so
that your ClickTime app can work to the best of its ability! We're here
to help!
For the iOS version, check out this article!
Related Articles
How to fix troubleshoot and common GPS device issues - iOS edition
Solution 1: Toggle Your GPS on and off Turn off your GPS and then back on again. This allows it to look for the location and reestablish a connection. Solution 2: Toggle Airplane Mode Turn Airplane mode on for a little bit (5-10 seconds) and switch ...How to troubleshoot ClickTime app when it crashes
Mobile APP Crash Troubleshooting There are many factors that cannot be controlled and affects the performance of the APP (i.e., the device’s technical capabilities, available and free memory, free disk space, cpu power, phone model, weather ...How to enable “Background App Refresh” in your Android device
Background App Refresh must be enabled on your iOS device for anything to occur in the background (while the app is not on the foreground / or if the device is locked). To enable Background App Refresh, simply follow the steps below: Step 1 In ...Mobile GPS Troubleshooting
Mobile GPS Troubleshooting GPS is pulled from a combination of satellites, WiFi, and mobile data. There are many factors that cannot be controlled and affects the GPS (i.e., the device’s technical capabilities, weather conditions, surrounding high ...Networks and Common Issues
Please note that we will attempt to provide specific instructions based on each operating system when the changes are noteworthy, but some instructions may vary based on what system you are running. Mobile phones nowadays provide an incredible amount ...