How does location tracking work in ClickTime?
With location tracking, you can see your team's location in real-time on a map and capture their location coordinates for reporting, all using GPS information sent from their mobile devices.
How does location tracking work?
The ClickTime mobile applications for Android and iOS periodically send the location of the device to our servers, providing a snapshot of where the device was at a certain time.
On Android devices, you can set the frequency of GPS location capture in minutes, while on iOS devices, you can configure the system to start capturing GPS location when the device moves more than a specified distance in meters or kilometres.
This location data is then stored for later retrieval and can be used to produce reports showing where your workers were over time.
Accuracy settings
You can control and specify how you would like locations data to be gathered. The options are:
- Best Accuracy - always tries to get the most accurate positions, regardless of battery life.
Use this if the worker's location is crucial to your business. - Medium Accuracy. The app will use WiFi & Mobile Network / Cellular to capture the GPS location.
- Low Accuracy Battery Saving - sacrifices accuracy for less power and data usage.
Use this setting if you need to know with fair accuracy where your workers are, but also need their battery to last a long time. - Automatic - switches to low power mode whenever the phone is disconnected from the charger.
Notes:
- Because different mobile platforms have different capabilities and policies, the exact behavior of each setting varies by device.
- Even with Best Accuracy selected, the locations displayed will only be as accurate as the device can provide, and various external factors may cause less accurate locations to be sent.
Click here to read the factors that can influence accuracy.
What are location providers?
Modern smartphones have several ways of determining their location, known as location providers. These include GPS, mobile networks, and Wi-Fi networks.
- GPS uses a network of satellites orbiting the Earth to pinpoint the device's location. The more satellites the phone has a direct line of sight to, the more accurate the location can be. However, GPS uses a lot of power.
- Cellular & Mobile networks allow the phone to determine its location based on signals from surrounding mobile towers. This calculation can be done on the phone or by network provider equipment.
- Wifi networks. The phone utilizes Wi-Fi networks by transmitting the fingerprints of visible Wi-Fi networks to a service provider, which converts them into the device's location. This information can be collected by vehicles like Google Street View cars that drive around and scan for Wi-Fi networks, saving their location and network fingerprints in the process.
FAQ
- Why do workers jump around or fly over buildings on the map?
ClickTime can only show the data that it has received. If we receive locations one minute apart, we know where the worker was at those two times, but not which route they may have taken to get between points.
- Why can't you send a continuous stream of locations so that I can always see exactly where my workers are?
We balance accuracy with mobile data usage and battery consumption. A constant stream of locations will consume a large amount of mobile data and battery.
Related Articles
GPS live Tracking.
Why sometimes for some employees ClickTime is not tracking the employee's movements during the shifts? It is only tracking clock in and out time? Possible reasons Possible reasons why you can not see the employee route and movements on Google maps ...Required Settings for ClickTime GPS Tracking
Note: This guide is intended for clients and users who have GPS Tracking & Monitoring enabled on their timesheets. Auto Clocking permissions needed For iOS devices: Always Allow . Ensure “Always Allow” location permission is set (not just “While ...ClickTime GPS Tracking: Required Setup and Permissions Guide
This guide explains the exact settings required for ClickTime GPS tracking to work reliably. All items below are mandatory: if any setting is changed or disabled, GPS Tracking and Monitoring may stop working and system will not show the GPS traking ...How to fix troubleshoot and common GPS device issues - iOS edition
Solution 1: Toggle Your GPS on and off Turn off your GPS and then back on again. This allows it to look for the location and reestablish a connection. Solution 2: Toggle Airplane Mode Turn Airplane mode on for a little bit (5-10 seconds) and switch ...Mobile App and Location Tracking Frequency
The ClickTime mobile app uses GPS data to track your staff’s locations. Location tracking allows organisation owners and managers to view the current locations of their staff, and their previous routes, and display time stamps showing where users ...